PRIVACY POLICY

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Effective Date: October 6, 2026
Last Updated: October 6, 2026

What’s Poppin Balloons (“What’s Poppin Balloons,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting a quote, submitting an event inquiry, booking services, or otherwise interacting with our business.

This Privacy Policy explains the types of information we may collect, how we may use and protect that information, when information may be shared, and the choices available to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

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1. INFORMATION WE MAY COLLECT

Depending on how you use our website, we may collect information that you voluntarily provide, including:

• First and last name

• Email address

• Telephone number

• Billing or mailing address

• Event date

• Event location

• Event type or theme

• Venue information

• Requested balloon, event styling, or event planning services

• Budget or estimated budget

• Information submitted through contact, inquiry, quote, or booking forms

• Photographs, inspiration images, or other files you voluntarily provide

• Communications you send to us

• Payment or transaction-related information

• Any other information you voluntarily provide

Please do not submit sensitive personal information that is unnecessary for us to provide your requested services.

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2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically by our website platform, hosting provider, analytics providers, or similar technologies.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate geographic location derived from an IP address

• Date and time of visits

• Website interactions

• Cookie identifiers

• Other diagnostic or usage information

We may use this information to operate, secure, maintain, analyze, and improve our website.

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3. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, analytics technologies, or similar tools to help the website function, understand website traffic, remember preferences, improve user experience, and evaluate marketing effectiveness.

Depending on our website configuration, third-party services may also place or access cookies.

You may be able to control cookies through your browser settings or through any cookie-management tools provided on our website. Disabling certain cookies may affect website functionality.

Where applicable law requires consent before certain non-essential cookies or tracking technologies are used, we will seek that consent through the tools available on our website.

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4. HOW WE USE INFORMATION

We may use information we collect to:

• Respond to inquiries and quote requests

• Communicate with potential and existing clients

• Provide balloon décor, event styling, event planning, and related services

• Schedule and coordinate events

• Prepare proposals, estimates, invoices, and contracts

• Process or facilitate payments

• Provide customer service

• Maintain business records

• Improve our website, services, and customer experience

• Analyze website traffic and performance

• Protect our website, customers, and business against fraud, misuse, or security threats

• Comply with legal, tax, accounting, insurance, and regulatory requirements

• Establish, exercise, or defend legal claims

• Send marketing communications where permitted by law

You may opt out of promotional email communications by using the unsubscribe method provided in the communication or by contacting us.

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5. PAYMENT INFORMATION

If online payment options are offered, payments may be processed through a third-party payment processor.

Payment processors may collect payment card, billing, and transaction information directly under their own privacy policies and security practices. What’s Poppin Balloons does not necessarily receive or store your complete payment card number.

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6. HOW INFORMATION MAY BE SHARED

We do not sell personal information for money.

We may share information when reasonably necessary with service providers that help us operate our business or website, such as:

• Website hosting or website-building providers

• Payment processors

• Email or communication providers

• Scheduling or booking services

• Customer-management systems

• Analytics providers

• Cloud storage providers

• Accountants, attorneys, insurers, or other professional advisers

• Contractors or vendors involved in fulfilling an event when appropriate

We may also disclose information when reasonably necessary to comply with law, court orders, subpoenas, government requests, protect our legal rights, prevent fraud or misuse, protect safety, or address a legal claim.

If our business or substantially all of its assets are transferred, sold, reorganized, or merged, relevant information may be transferred as part of that transaction subject to applicable law.

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7. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services, including social media platforms, payment processors, booking platforms, venues, vendors, or other external websites.

We are not responsible for the privacy, accessibility, security, or content practices of third-party websites. We encourage you to review the privacy policies of websites you visit.

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8. SOCIAL MEDIA

Our website may link to or integrate with social media services such as Facebook, Instagram, TikTok, or other platforms.

Your interaction with those platforms is governed by their respective terms and privacy policies. Information you voluntarily make public on social media may be visible to other users.

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9. PHOTOS AND EVENT CONTENT

What’s Poppin Balloons may photograph its completed décor, balloon installations, backdrops, or event styling for portfolio and marketing purposes when permitted.

Any separate contractual provisions, releases, permissions, or client agreements concerning photographs or event content will control where applicable.

If you have concerns regarding an image displayed on our website or social media accounts, please contact us.

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10. CHILDREN’S PRIVACY

Our website and services are intended primarily for adults seeking balloon décor and event services.

We do not knowingly collect personal information online directly from children under 13 in circumstances governed by the Children’s Online Privacy Protection Act (“COPPA”) without legally required parental consent.

Parents or legal guardians who believe a child has provided personal information to us without appropriate authorization may contact us and request that the information be reviewed and, where required, deleted.

Parents and guardians may contact us on behalf of minors regarding events involving children.

11. DATA SECURITY

We take reasonable administrative, technical, and organizational measures appropriate to our business to help protect personal information.

However, no website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

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12. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain legitimate business records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, tax, or insurance obligations.

Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of where appropriate.

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13. YOUR PRIVACY CHOICES

Depending on where you live and the laws applicable to your information, you may have rights concerning your personal information.

These may include rights to request access, correction, deletion, or information about certain uses or disclosures of personal information.

We will honor legally applicable privacy requests and may need to verify your identity before fulfilling a request.

You may also contact us to:

• Correct inaccurate contact information

• Request removal from marketing communications

• Ask questions about our privacy practices

• Request deletion of information where legally required or otherwise appropriate

Certain information may need to be retained for legitimate business or legal purposes even after a deletion request.

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14. DO NOT TRACK AND PRIVACY CONTROLS

Some browsers or devices provide “Do Not Track,” Global Privacy Control, or similar privacy signals. The treatment of these signals may vary based on the technologies used by our website and applicable legal requirements.

Where a legally recognized opt-out preference signal applies to our business and website, we intend to process it as required by applicable law.

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15. USERS OUTSIDE OUR PRIMARY SERVICE AREA

What’s Poppin Balloons primarily provides local event services in Arkansas and surrounding service areas.

If you access our website from another state or jurisdiction, additional privacy rights may apply depending on applicable law and whether our business meets that law’s coverage requirements.

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16. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect changes in our business, website, technology, services, or applicable requirements.

The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.

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17. CONTACT US

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

What’s Poppin Balloons
290 Hempstead 336 McCaskill, AR 71847
Phone: 870-557-7692

Email: whatspoppin_balloons@myyahoo.com

Please include “Privacy Request” in the subject line when contacting us regarding your personal information.

IMPORTANT NOTICE

This Privacy Policy describes the privacy practices of What’s Poppin Balloons and is intended to provide transparency regarding our website and business practices. Nothing in this policy is intended to waive, restrict, or eliminate rights or obligations that cannot legally be waived under applicable law.